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Owner's Manual

Heart Rate Installation Kit Instructions

Ergometer User Guide

Exploded Diagram

Warranty

First Degree Fitness Warranty

INTERNATIONAL WARRANTY – HOME USE

Main Frame – 5-Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace the Wooden Main Frame of the Rower should it fail due to any defect in materials or workmanship within 5 years of the original purchase. The warranty does not apply to frame coating.

Polycarbonate Tank & Seals – 3-Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace the polycarbonate tank or seals should they fail due to any defect in materials or workmanship within 3 years of the original purchase.

Mechanical Components (of a non-wearing nature) – 2-Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace any mechanical component should it fail due to any defect in materials or workmanship within 2 years of the original purchase.

All Other Components (of a wearing nature) – 1 Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace any component should it fail due to any defect in materials or workmanship within 1 year of the original purchase.

General Exclusions

• Damage to the finish of any part of the machine
• Damage due to neglect, abuse, incorrect assembly, or use of the machine
• Any charges for freight or customs clearance associated with the return or dispatch of parts
• Any damage to or loss of goods during transport of any kind
• Any labor cost associated with a warranty claim

General Conditions

• The serial number of the machine must be correctly registered with FIRST DEGREE FITNESS Limited or one of its appointed distributors
• FIRST DEGREE FITNESS Limited reserves the right to examine any part where replacement is claimed under warranty
• The warranty period applies only to the original purchaser from the date of purchase and is not transferable
• The product must be returned to your place of purchase in original packaging with transportation, insurance, and associated charges paid for by you and risk of loss or damage assumed by you
• FIRST DEGREE FITNESS makes no other warranties except as stated here and expressly disclaims all warranties not stated in this warranty. Neither FIRST DEGREE FITNESS nor its associates shall be responsible for incidental or consequential damages
• Manufacturer's warranty automatically commences upon sale of the product to the end-user or upon the expiration of one (1) year from the month of manufacture, whichever occurs first

INTERNATIONAL WARRANTY – COMMERCIAL USE

Main Frame – 10-Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace the Metal Main Frame of the Rower should it fail due to any defect in materials or workmanship within 10 years of the original purchase. The warranty does not apply to frame coating.

Polycarbonate Tank & Seals – 5-Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace the polycarbonate Tank or seals should they fail due to any defect in materials or workmanship within 5 years of the original purchase.

Mechanical Components (of a non-wearing nature) – 2-Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace any mechanical component should it fail due to any defect in materials or workmanship within 2 years of the original purchase.

All Other Components (of a wearing nature) – 1 Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace any component should it fail due to any defect in materials or workmanship within 1 year of the original purchase.

General Exclusions

• Damage to the finish of any part of the machine
• Damage due to neglect, abuse, incorrect assembly, or use of the machine
• Any charges for freight or customs clearance associated with the return or dispatch of parts
• Any damage to or loss of goods during transport of any kind
• Any labor cost associated with a warranty claim

General Conditions

• The serial number of the machine must be correctly registered with FIRST DEGREE FITNESS Limited or one of its appointed distributors
• FIRST DEGREE FITNESS Limited reserves the right to examine any part where replacement is claimed under warranty
• The warranty period applies only to the original purchaser from the date of purchase and is not transferable
• The product must be returned to your place of purchase in original packaging with transportation, insurance, and associated charges paid for by you and risk of loss or damage assumed by you
• FIRST DEGREE FITNESS makes no other warranties except as stated here and expressly disclaims all warranties not stated in this warranty. Neither FIRST DEGREE FITNESS nor its associates shall be responsible for incidental or consequential damages
• Manufacturer's warranty automatically commences upon sale of the product to the end-user or upon the expiration of one (1) year from the month of manufacture, whichever occurs first

INTERNATIONAL WARRANTY – FULL COMMERCIAL USE

Metal Frame – 10-Year Limited Warranty

First Degree Fitness will repair or replace the metal Main Frame should it fail due to any defect in materials or workmanship within 10 years of the original purchase. The warranty does not apply to frame coating.

Polycarbonate Tank & Seals – 5-Year Limited Warranty

First Degree Fitness will repair or replace the polycarbonate Tank or seals should they fail due to any defect in materials or workmanship within 5 years of the original purchase.

Mechanical Components (of a non-wearing nature) – 2-Year Limited Warranty

First Degree Fitness will repair or replace any mechanical component should it fail due to any defect in materials or workmanship within 2 years of the original purchase.

All Other Components (of a wearing nature) – 1 Year Limited Warranty

FIRST DEGREE FITNESS will repair or replace any component should it fail due to any defect in materials or workmanship within 1 year of the original purchase.

General Exclusions

• Damage to the finish of any part of the machine
• Damage due to neglect, abuse, incorrect assembly, or use of the machine
• Any charges for freight or customs clearance associated with the return or dispatch of parts
• Any damage to or loss of goods during transport of any kind
• Any labor cost associated with a warranty claim

General Conditions

• The serial number of the machine must be correctly registered with FIRST DEGREE FITNESS Limited or one of its appointed distributors
• FIRST DEGREE FITNESS Limited reserves the right to examine any part where replacement is claimed under warranty
• The warranty commences at the time of sale but no later than six (6) months from the date of the original shipment
• The warranty period applies only to the original purchaser from the date of purchase and is not transferable
• The product must be returned to your place of purchase in original packaging with transportation, insurance, and associated charges paid for by you and risk of loss or damage assumed by you
• FIRST DEGREE FITNESS makes no other warranties except as stated here and expressly disclaims all warranties not stated in this warranty. Neither FIRST DEGREE FITNESS nor its associates shall be responsible for incidental or consequential damages
• Manufacturer's warranty automatically commences upon sale of the product to the end-user or upon the expiration of one (1) year from the month of manufacture, whichever occurs first

Shipping & Returns

Shipping & Returns

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atsales@thefullfacility.com"> sales@thefullfacility.com

No Shipping outside the lower 48 in the USA.

If you have questions regarding anything below, please send an email to sales@thefullfacility.comor call us at 1-307-228-7754

Take a look at our Easy Return And Refund Policy: Return And Refund Policy

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