A 4.5" diameter plate creates a rock-solid anchoring point for all TRX training products.

Provides reliability and durability of fastening.

This plate can be attached to most types of surfaces, such as solid walls, vertical wall framing, and overhead beams.

Warranty

TRX® Product Worldwide Warranty

Effective – September 1, 2021

This TRX® Product Worldwide Warranty applies to all TRX products sold by Fitness Anywhere LLC and its affiliated entities, including Fitness Anywhere UK Limited (collectively referred to herein as “TRX”).

Implied Warranty

By buying authentic TRX products, you are hereby given at a minimum and at any time (irrespective of express disclosures), at least all Minimum Statutory Warranties (“MSWs”) imposed and required by law in your country, county, state, province, city, or location (your “Jurisdiction”). MSWs are defined as warranties, including warranties of merchantability, of fitness for a particular purpose, or any warranty alleged to arise from the course of dealing, course of performance, or usage of trade. Warranty of merchantability, for example, may include a warranty against infringement in your Jurisdiction.

Express Warranty of Superior Quality

Certain TRX products may benefit from an additional express warranty of superior quality which may cover for a longer period than MSWs applicable in your Jurisdiction (“Superior Quality Warranty”). This Superior Quality Warranty, for example, includes factory defects, flaws, or factory-installed or assembled parts. The table below provides for a term of warranty protection as calculated from the date of your purchase of the below-listed TRX products.

The above Superior Quality Warranty is offered with the understanding that these products are semi-consumable and may be damaged by the user and such damage is not considered a factory defect subject to the Superior Quality Warranty. This Superior Quality Warranty does not cover any problems with any TRX products identified herein which result from: (a) accident, neglect, modification, abuse or misuse of the product; (b) failure to use the products properly or exposure of the products to variations in ambient environmental conditions (including, for example, changes in heat, humidity, or moisture, including water saturation); (c) impact damage, normal wear and tear, indentations, scratches or surface damage (including paint flaking on products, abrasions caused by failure to use or maintain the product properly) where the functionality of the product is not impacted in any material respect; (d) product deterioration or variations in colour or marking that are ordinarily expected based on ordinary use or develop over time because of natural processes such as exposure to sunlight; (e) use of the products for a purpose other than the normal purpose intended or in abnormal use conditions; or (f) any further use of the products undertaken after a defect has been discovered. TRX as the most valued provider of these products may, at its discretion, include in the factory warranty ordinary use/wear of the product in normal conditions.

Registration Of TRX Product Required For Superior Quality Warranty

To receive the Superior Quality Warranty, you are required to register your TRX product with TRX prior to making any warranty claim, and preferably at the time of purchase of the product. You can register your product at the following link: https://www.trxtraining.com/serial-number-registration.

TRX Sole Discretion Of Replacement, Credit, Or Refund

Unless required by an MSW in your Jurisdiction, if TRX determines that your product is subject to warranty coverage as stated in this warranty policy, TRX reserves the right in its sole discretion: (a) replace your TRX product, in whole or in part, with another TRX product that is similar in function as the warranty-covered TRX product; (b) offer credit in an amount determined by TRX that can be used to purchase TRX products on the TRX website; or (c) refund the purchase price to the original purchaser. TRX may, at its discretion repair or replace any warranty-covered product.

Warranty As Sole Remedy; Consequential Damages Or Other Damages Not Covered

Regardless of the type of use, the TRX warranties shall be the exclusive and sole remedy available to you as the purchaser or the first recipient of an unopened product purchased by another for your sole benefit.

Unless required by an MSW in your Jurisdiction, consequential and incidental damages are not recoverable under this limited warranty.

Warranty Excluded For Counterfeit, Gray Market, Or Resold Goods

There is a large volume of counterfeiters around the world claiming to sell genuine TRX products, and purchasers should beware of these products because they may be unsafe and of poor quality. TRX only sells TRX products. TRX will only provide the warranties set forth in this policy for genuine TRX products that sell it directly through its website or through its authorized distributors, dealers, and retailers (including e-commerce channels or brick-and-mortar locations). If you have purchased a TRX product through a “gray market” transaction (i.e., a genuine product from an unauthorized source) or your TRX product has been resold to you by an unauthorized party or an original purchaser who has used the TRX product and then resold it to you, the warranties are voided and you waive all warranties, except where required by an MSW in your Jurisdiction.

Pre-Purchase Access to TRX Warranty

To give full access to a pre-purchase warranty covering all TRX products, packaging or websites please reference the TRX websites at: www.trxtraining.com/pages/warranty (in the US); www.trxtraining.co.uk (in the UK); and www.trxtraining.jp (in Japan). Below are links to any previous versions of this warranty. In Jurisdictions where applicable, the warranty in effect is the most current version, in other jurisdictions where the warranty at the time of purchase must prevail, TRX will honor those prior warranty terms found in the links below. Some TRX products currently on sale may contain an old version of the warranty.

The following warranty policy was in effect prior to the effective date of this warranty: https://www.trxtraining.com/prior-warranty-policy

How Do You Get Help?

How Do You Get Help? For customer service and questions regarding the warranty and instructions for product registration or replacement, view our help center articles below:

Register Your Product

Warranty Replacement

Shipping & Returns

Shipping & Returns

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If for some reason, there is a stock delay, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thefullfitness.com

No Shipping outside the lower 48 in the USA.

If you have questions regarding anything below, please send an email to sales@thefullfitness.com or call us at 1-307-228-7754

Cancellations & Refunds:At The Full Fitness, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships

completely free of charge (exceptions apply such as custom orders, see below).

If you have questions, please send an email to sales@thefullfitness.com or call us at 1-725-888-8644

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents

during business hours at 1-725-888-8644, the chat in the bottom right, or email sales@thefullfitness.com any time.

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order.

These units, are custom-made to your specification or created once your order is. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.

Due to drastically increasing LTU/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provideestimated shipping timeson the product pages based on what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).

Order delays have proven to be unavoidable and outside of The Full Fitness's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Contact sales @thefullfitness.com for any questions.

BY USING THIS SITE YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THIS SITE.

Our Shipping Partners