ZYDKT210-US-DM1600
Questions? Call us at 307-228-7754
The world's first wireless portable AC with heater.EcoFlow's tailor-made compressor enables WAVE 2 to provide 5100 BTUs of cooling and 6100 BTUs of heating. Get ready for the ultimate comfort with WAVE 2!
Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country.
DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.
All EcoFlow products purchased come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.
The warranty period started when the original purchaser received the products.
Warranty Timeline
Item |
Warranty Period (refer to months, unless specified) |
DELTA Max (1600/2000) |
24+12 (Registration for warranty extension) |
DELTA Pro |
24+36 (Registration for warranty extension) |
DELTA mini |
24 |
400W |
12 |
400W Rigid Solar Panel |
10 years |
100W Rigid Solar Panel |
60 |
100W Flexible Solar Panel |
36 |
Wave Portable Air Conditioner |
12 |
Accessories |
12 |
Smart Generator |
12 |
Power Hub |
5 years |
Warranty extension
You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022.
Warranty cannot be extended for products purchased before January 1, 2022.
Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.
Exclusions and Limitations
This warranty does not apply:
Cross-Regional After-Sales Service
EcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center.
To repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact EcoFlow Support.)
A cross-regional replacement service is not available for different versions of the same product.
The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service.
Valid Proof of Purchase
Warranty Registration
Return Material Authorization (RMA) process
Replacement